Frequently asked questions

Get all of your questions answered or request support from our dedicated professionals.

How do I invest with an iPayTax Account?

External deposits go into your Standard Account first, iPayTax doesn't accept deposits directly from your bank. To invest via iPayTax, transfer the funds you want to use from your Investment Account to your iPayTax Account using the in-platform "Move funds" feature, then place your investment orders from your iPayTax Account as usual. Note that Auto Invest is currently only available on the Standard Account, so investing through iPayTax is done manually. Withdrawals, by contrast, can be made directly from either account.

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We strive to provide comprehensive information and address the most common queries in our Frequently Asked Questions (FAQ) section. However, we understand that there may be instances where your specific question hasn't been covered.

Don't worry, though! Our dedicated support team is here to assist you. Please feel free to reach out to us via email at [email protected]. We will respond to your inquiry as quickly as possible and provide the information you need.

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A licensed European investment platform.

Investing in financial instruments involves risk. There is no guarantee to get back the invested amount. You could lose some or all of your investments.

SIA Nectaro (registration nr. 40203016025; legal address: Jeruzalemes 1, Riga, LV-1010, Latvia) is an investment brokerage firm licensed by Latvijas Banka (address: K. Valdemara 2A, Riga, LV-1050, Latvia). License number 27-5520233.

Nectaro is a member of the national investor compensation scheme established under EU Directive 97/9/EC. The scheme protects investors by providing compensation if Nectaro fails to return financial instruments or cash to investors. The maximum compensation an investor can claim under the scheme is 90% of their net loss, up to a maximum of €20 000.

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